FAQ

DEPOSITS

The minimum deposit is 250 USD (or equivalent, based on account currency)

Yes, it is possible, but you can only trade using a demo account.

 

You can deposit funds in the following currencies: EUR/USD/JPY/INR/KRW

 

On Forex Trade Spot you can deposit via Credit/Debit Cards, Wire Transfer and APMs.

 

WITHDRAWALS

You can cancel a withdrawal as long as the transfer is not processed.

The minimum withdrawal amount from your Forex Trade Spot account is 10 USD/1,500 JPY for Credit Card and 100 USD/15,000 JPY for Wire Transfer. If you use e-wallets, you may withdraw any amount as long as it covers the fee.

 

You will have to sign in to your account and then follow the simple instructions on the withdrawal page.

 

The withdrawal process takes about 8 to 10 business days to get your withdrawal request. Please note that it may differ depending on your local bank.

 

Yes, you can withdraw at any time as long as you have sufficient margin in your account to cover the withdrawal amount and any extra fees that may occur.

 

The Company reserves the right to charge a withdrawal fee depending on the circumstances. You can find all the relevant information in the General Fees document. Please review it carefully.

 

 

 

 
 

TRADING ACCOUNT

You may see all your previous transactions by signing into your account, visiting the ‘Payments’ section and selecting ‘History’. There you may register all of the past and pending transactions.

 

The account balance is visible on your dashboard once you are logged in, in the top right corner and in the middle of the page.

 

You need to let the company know of any changes. You can update it on your account or through our customer support team.

 

We offer 5 types of personalized trading accounts to meet your needs. Find out more in the Trading Accounts section of our website.

 

Maunto offers maximum leverage of 1:400 for each trading account.

 

Forex Trade Spot will request the following verification documents to be submitted, and issued in the name of the account holder:

  1. Valid Proof of ID– Photo identification, including passport (both pages need to be visible), ID card (front and back sides), or driver’s license (front and back sides).
  2. Valid Proof of residence (issued within the last 6 months)– Bank or credit card statement (electronic PDF copies accepted) or recent utility bill (water, electricity or telephone bill, internet, council tax). Please note that we do not accept Mobile Phone Bills.

To access your account, click the “Login” button in the upper right corner of the website and enter your username and password.

 

ANY QUESTIONS?

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